Privacy Policy

wavecart.shop is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, complete another transaction using the Services, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

We may collect or process the following categories of personal information:

• Contact details: Name, billing address, shipping address, phone number, and email address.
• Financial information: Credit card, debit card, payment, and transaction information.
• Account details: Username, password, account settings, and shopping preferences.
• Transaction information: Products viewed, added to your cart, purchased, returned, exchanged, or canceled.
• Communications with us: Customer service inquiries, messages, feedback, reviews, and support requests.
• Device information: IP address, browser type, device type, operating system, and network connection details.
• Usage information: Information about how you navigate and interact with the website, including pages viewed and interaction times.

Sources of Personal Information

We may collect your personal information from the following sources:

• Directly from you when you place an order or contact us.
• Automatically through the Services, including through cookies and similar tracking technologies.
• From service providers that help us operate our store, process payments, deliver orders, or provide customer support.
• From business partners, marketing providers, advertising platforms, or other third parties.

How We Use Your Information

We may use your personal information to:

• Provide, operate, personalize, and improve the Services.
• Process payments, orders, returns, refunds, and deliveries.
• Send marketing, advertising, and promotional communications.
• Prevent fraud, misuse, unauthorized activity, and security threats.
• Communicate with you and provide customer support.
• Maintain and improve the performance of our website.
• Comply with applicable legal and regulatory obligations.

Disclosure of Personal Information

We may disclose your personal information:

• To Shopify and other service providers that help us operate the Services.
• To payment processors, shipping carriers, fulfillment providers, and customer service platforms.
• To marketing and advertising partners, including for targeted advertising where legally permitted.
• When directed by you or when you provide your consent.
• To affiliates, business partners, or as part of a merger, acquisition, financing, sale, or other business transaction.
• To comply with applicable laws, court orders, government requests, or other legal requirements.

Relationship with Shopify

The Services are hosted and supported by Shopify. Your personal information may be shared with Shopify and used by Shopify to provide, improve, analyze, secure, and personalize its services.

Shopify may also collect and process information across merchants to improve performance, fraud prevention, analytics, advertising, and personalization.

You can learn more by reviewing the Shopify Privacy Policy .

Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember your preferences, understand how visitors use the Services, improve performance, and deliver relevant advertising.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect the functionality or availability of some parts of the Services.

Third-Party Websites

The Services may contain links to websites or platforms operated by third parties. These links are provided for your convenience.

We are not responsible for the privacy practices, security, accuracy, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Data

The Services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe that a child has provided personal information to us, please contact us to request its deletion.

Security and Retention

We use reasonable administrative, technical, and organizational safeguards to protect your personal information. However, no transmission or storage method is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as reasonably necessary to provide the Services, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

Your Privacy Rights

Depending on your location and applicable law, your privacy rights may include the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Request a copy or transfer of your personal information.
• Opt out of certain targeted advertising, profiling, sharing, or selling of personal information.
• Manage your email and marketing communication preferences.
• Withdraw consent or object to certain processing activities.
• Appeal a decision regarding a privacy rights request.

To exercise your rights, you may use the Shopify Privacy Portal or contact us directly using the email address provided below.

We may need to verify your identity before processing certain privacy requests. We will not discriminate against you for exercising your privacy rights.

Marketing Communications

You may opt out of promotional email communications at any time by using the unsubscribe link included in our emails or by contacting us.

Even after opting out of marketing communications, we may still send non-promotional messages related to your account, orders, payments, security, or customer service requests.

Complaints

You may contact us if you have questions or complaints about how we collect or process your personal information.

Depending on your jurisdiction, you may also have the right to submit a complaint to your local data protection or privacy authority.

International Data Transfers

Your personal information may be processed, stored, or transferred outside your country of residence, including in countries with different data protection laws.

Where required, appropriate legal safeguards may be used, such as Standard Contractual Clauses or other approved transfer mechanisms.

Policy Updates

We may update this Privacy Policy periodically to reflect changes to our practices, the Services, legal requirements, or other operational reasons.

Any updated version will be posted on this page with a revised “Last updated” date.

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